Baystate Health Annual Report 2014

Dena M. Hall

Western Massachusetts
Regional President
& Chief Marketing Officer,
United Bank

By The Numbers

Employee quote – Rebecca

“I know from experience that Baystate is an excellent hospital with truly amazing staff!”
– Rebecca,
mother of patient

Employee quote – Sean

“The culture here embodies respect, dignity, and diversity."
– Sean,
Baystate Health team member since 2004

Employee quote – Lana

"“Each caller is important. I want them to know I’m listening and they will receive great care.”

– Lana, Call Center
Baystate Health team member since 1970

Employee quote – Mike

“Thank you for keeping my heart beating and my legs walking.”
– Mike,
patient

Employee quote – Dave

“I take pride as a painter. I want patients in these rooms to know that I care.”
– Dave,
Baystate Health team member since 1988

Employee quote – Melanie

“We are a team and I can’t do my job without them.”
– Melanie, Surgical Nurse
Baystate Health team member since 2004

Employee quote – Victoria

“I’d found the perfect guide. My nurse made everything sound doable. I never looked back.”
– Victoria,
patient

Employee quote – Diana

“I thrive on using my skills at the highest level to save lives.”
– Diana, Emergency Nurse
Baystate Health team member since 2006

Employee Quote – Brian

"“The diversity and talent of Baystate Health employees is our strength.”

– Brian,
Baystate Health team member since 1994

2014 Highlights

In 2014 Wing Memorial Hospital and associated medical centers became
part of Baystate Health.

Read all of the Highlights.